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Customer Relationship Management

Use this tool as an enabler to streamline processes, automate repeatable tasks, stay connected to your customers and move your sales and distribution frameworks to the next level

High Level Description

A key technology and process to administer customer interactions and manage customer relationships in the medium to long run. Will contribute to achieve strategic sales and marketing objectives

Key Areas of Coverage


Customer Relationship

Technology & Sales

When to use Template

There is a cost associated with establishing CRM frameworks

Additional Information

Ability to access real time data for Insight of customer behaviour and better decision making

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